EVALUASI PENERAPAN SISTEM PEMBAYARAN DENDA NON TUNAI DI PERPUSTAKAAN PERGURUAN TINGGI BERDASARKAN PERSPEKTIF PENGGUNA (STUDI KASUS UPT PERPUSTAKAAN UNIVERSITAS ANDALAS)

Andi Saputra

Abstract


To support Perpres no. 87 of 2016, regarding the task force for sweeping illegal levies, the rector of Andalas University in 2017 had issued a system of payment of cashless at the Unand Library Unit. All fine payment transactions are paid through the rector's account which is deposited in Bank Nagari who is a partner of Unand. This study aims to evaluate the policy from the perspective of students as the main users of college library services. Data collection is done using a questionnaire that is distributed to users who have paid fines at the bank. Sample selection was done by purposive random sampling without distinguishing the class and level of study. The results showed that this policy turned out to cause new problems among users. Most students object to the system of paying non-cash fines. They considered this policy to be less effective and tended to harm students both in terms of time and cost, because the Bank Center was quite far from the library building. Actually the use of EDC machines is able to overcome these problems, but the ATM card of the bank that provides the EDC machine, in accordance with the holding account, among Unand students the percentage is still small (24%). To overcome the impact of the non-cash payment system the majority of students (50.65%) suggested returning the payment system at the book return counter, and 31.65% suggesting adding another bank's EDC machine.

Keywords


fines, cashless, electronic data capture (edc), cyber pungli

Full Text:

PDF

References


Ayoola, T. (2014). The Effect of Cashless Policy of Government on Corruption in Nigeria (SSRN Scholarly Paper No. ID 2377908). Retrieved from Social Science Research Network website: https://papers.ssrn.com/abstract=2377908

Bhatt, H. (2011). Students Perception of Charging Fines for Overdue Books: Case of Islamia College of Science and Technology Library. DESIDOC Journal of Library & Information Technology, 31(6).

Bundy, A. (2012). In Australia’s first national year of reading, another reason why library fines are not so fine. Australasian Public Libraries and Information Services, 25(2), 55–56.

Ching, S. H., Tai, A., Pong, J., & Cheng, M. (2009). Don’t Let Micropayments Penalize You—Experience From The City University Of Hong Kong. The Journal of Academic Librarianship, 35(1), 86–97. https://doi.org/10.1016/j.acalib.2008.10.018

Harumiaty, N. (n.d.). Sangsi & Denda Buku Perpustakaan Unair. Retrieved May 17, 2019, from http://www.lib.unair.ac.id/index.php?option=com_content&view=article&id=1086&catid=33&Itemid=102〈=id

Institut Teknologi Bandung, R. (2017). SK Tentang Tarif Layanan dan Denda UPT Perpustakaan ITB. Institut Teknologi Bandung.

Khairo, F. (2017). The Implementation Of Cashless Zone as a Strategy to Prevent Corruption in Indonesia. Asia Pacific Fraud Journal, 2(1), 109–116. https://doi.org/10.21532/apfj.001.17.02.01.009

Menteri Hukum dan Hak Asasi Manusia Republik Indonesia. (2016). Peraturan Presiden No. 87 Tahun 2016. Menteri Hukum dan Hak Asasi Manusia Republik Indonesia.

Menteri Keuangan RI, P. (2015). Peraturan Menteri Keuangan Republik Indonesia Nomor 46/PMK.OS/2015 Tentang Tarif Layanan Badan Layanan Umum Universitas Andalas Pada Kementerian Riset, Teknologi, Dan Pendidikan Tinggi. Menteri Keuangan Republik Indonesia.

Mitchell, W. B., & Smith, F. W. (2005). Using Rewards to Minimize Overdue Book Rates. Journal of Access Services, 3(1), 47–52. https://doi.org/10.1300/J204v03n01_04

Mosley, P. A. (2004). Moving Away from Overdue Fines: One Academic Library’s New Direction. Journal of Access Services, 2(1), 11–21. https://doi.org/10.1300/J204v02n01_03

Perpustakaan UNY. (n.d.). Tata Tertib | UPT Perpustakaan UNY.

Retrieved May 17, 2019, from http://perpustakaan.uny.ac.id/tata_tertib

Rupp, E., Sweetman, K., & Perry, D. (2010). Updating Circulation Policy for the 21st Century. Journal of Access Services, 7(3), 159–175. https://doi.org/10.1080/15367967.2010.484787

Saputra, A. (2016). Pengaruh Sanksi Denda Terhadap Disiplin Mahasiswa. Retrieved February 22, 2018, from Mafiadoc.com website: https://mafiadoc.com/pengaruh-sanksi-denda-terhadap-andipendidikan_5a1f1e9a1723ddffeddc9c44.html

Sung, J. S., & Tolppanen, B. P. (2013). Do Library Fines Work?: Analysis of the Effectiveness of Fines on Patron’s Return Behavior at Two Mid-sized Academic Libraries. The Journal of Academic Librarianship, 39(6), 506–511. https://doi.org/10.1016/j.acalib.2013.08.011

Suriptiani, D. A., & Irhandayaningsih, A. (2016). Analisis Sanksi Denda Terhadap Kedisiplinan Pengembalian Buku di Perpustakaan Fakultas Ilmu Budaya Universitas Diponegoro. Jurnal Ilmu Perpustakaan, 5(1), 41–50.

Tarif Layanan Perpustakaan UGM. (2019, January 2). Retrieved May 17, 2019, from Perpustakaan website: http://lib.ugm.ac.id/ind/?page_id=295




DOI: https://doi.org/10.37014/visi%20pustaka.v21i2.527

Refbacks

  • There are currently no refbacks.


Copyright (c) 2019 VISI PUSTAKA: Buletin Jaringan Informasi Antar Perpustakaan

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Contact person : 

WA Number

081327669994 ( Purnomo )

081223541993 ( Syifa )